True North Collective

Data Protection and Privacy Policy

This policy describes how True North Collective (TNC) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Collection

TNC collects personal data when you participate in our online or in-person activities, access our websites, chat systems, or when captured by our on-site CCTV systems. This data includes but is not limited to your name, contact details, chat conversations, and CCTV footage. We only collect personal data necessary for the provision of our services and the security of our premises.

2. Data Usage

TNC uses the collected data to facilitate your participation in our support groups, events, and other services. We use this information to communicate with you, maintain the security of our premises, and improve our services. We do not sell your data or share it with third parties unless required by law or necessary for our services.

3. Data Protection

We take your privacy seriously. TNC employs various security measures to protect your data from unauthorised access, alteration, or destruction. These measures include data encryption, secure storage, and access controls. However, we cannot guarantee absolute security due to the inherent vulnerabilities of online systems.

4. Data Rights

As stipulated by the GDPR, you have the right to access, correct, delete your data, or restrict its processing. You also have the right to object to data processing and to data portability. To exercise these rights, please contact us at info@truenorthcollective.co.uk.

5. Changes to this Policy

TNC may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We advise you to review this policy periodically for any changes.

By using our services, you acknowledge that you have read and understood this policy. Please contact us if you have any questions about our data protection and privacy practices.